Privacy Policy for Panivi Handcrafted Tiles
Last Updated: [16/05/2025
]
Thank you for visiting Panivi Handcrafted Tiles (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.panivitiles.com (the “Site”) or engage with our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the Site.
________________________________________
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, participate in activities on the Site, or otherwise contact us.
Personal Information You Provide
• Contact Information: name, email address, phone number, mailing address
• Transaction Information: billing address, payment details (processed securely via third-party payment processors — we do not store full credit card numbers)
• Communications: records of correspondence, customer service inquiries, feedback, or survey responses
• Account Information: username, password (if you create an account)
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage, including:
• IP address
• Browser type and version
• Pages viewed and time spent on pages
• Referring website
• Device information (e.g., operating system, screen resolution)
• Cookies and tracking technologies (see Section 4)
________________________________________
2. How We Use Your Information
We use the information we collect for various business purposes, including:
• To provide, operate, and maintain our website and services
• To process transactions and send order confirmations
• To communicate with you, including responding to inquiries and sending updates or promotional materials (with your consent)
• To improve our Site, products, and customer experience
• To send administrative information (e.g., changes to terms, policies, or Site functionality)
• To detect, prevent, and address technical or security issues
• To comply with legal obligations and enforce our policies
________________________________________
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information will depend on the context:
• Consent: When you opt in to marketing communications or cookies
• Contractual necessity: To fulfill orders or provide services you requested
• Legitimate interests: To improve our Site, prevent fraud, or analyze user behavior (unless overridden by your rights)
• Legal compliance: To meet our legal or regulatory obligations
You may withdraw consent at any time by contacting us (see Section 10).
________________________________________
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze Site traffic. These include:
• Essential Cookies: Necessary for Site functionality (e.g., shopping cart, login)
• Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
• Advertising Cookies: Used to deliver relevant ads (if applicable — you may opt out)
You can manage or disable cookies through your browser settings. Note: disabling cookies may affect Site functionality.
________________________________________
5. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
• Service Providers: Trusted third parties who perform services on our behalf (e.g., payment processors, shipping carriers, IT support, marketing agencies). They are contractually obligated to protect your data.
• Legal Requirements: If required by law, subpoena, or to protect our rights, property, or safety (or that of others).
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified via email or Site notice).
We do not share your information with third parties for their direct marketing purposes without your consent.
________________________________________
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal purposes).
________________________________________
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal exceptions)
• Restriction: Request we restrict processing of your data
• Portability: Request a machine-readable copy of your data
• Opt-Out: Opt out of marketing communications or sale of data (where applicable)
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time
To exercise these rights, please contact us using the information in Section 10.
California residents may also have specific rights under the CCPA — see Section 9.
________________________________________
8. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Site, you consent to such transfers.
We implement appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data in accordance with applicable laws.
________________________________________
9. Privacy Rights
Under the Popi act visitors have the right to:
• Know what personal data is collected, used, shared, or sold
• Request deletion of their personal data
• Optout of the sale of personal data (we do not sell your data)
• Non-discrimination for exercising these rights
To make a request, please contact us at the details below. We will respond within 45 days.
________________________________________
10. How to Contact Us
If you have questions or comments about this Privacy Policy, or wish to exercise your privacy rights, please contact us:
Panivi Handcrafted Tiles
Email: [privacy@panivitiles.com ]
Mailing Address: [Insert Physical Address]
Phone: [Insert Phone Number]
________________________________________
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a new “Last Updated” date. We encourage you to review this policy periodically.
________________________________________
12. Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware we have collected such data, we will take steps to delete it.
________________________________________
Thank you for trusting Panivi Handcrafted Tiles with your personal information. We are dedicated to handcrafting not only beautiful tiles — but also a trustworthy and transparent experience for all our customers.